HELP & FAQ

How can we help?

Quick answers about buying, downloading, activating and using MakerFlow.

Is MakerFlow a subscription?

Standalone MakerFlow tools are sold as one-time purchases unless a product page specifically says otherwise.

Does MakerFlow work on my phone?

Supported MakerFlow calculators include a mobile web version that can be opened on a phone or tablet and added to the Home Screen.

Do I need internet access?

The Windows version is designed for local use. Internet access may be required for activation, updates, mobile access or future connected features.

Can I use MakerFlow for my business?

Yes. MakerFlow is designed for makers and handmade-business owners.

Are suggested wax or carrier ratios guaranteed?

No. MakerFlow provides calculation tools and starting guidance. Materials, fragrances, suppliers, temperatures and desired texture vary, so test products and follow supplier guidance.

What if I get a new computer?

Your license can be used according to the activation terms included with your purchase. Contact support if you need help.

Still need help?
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